
So today I was pulled out of speaking with a client because Mother and Dutch Boy couldn't find a chart, and I quote "The auditors are asking for a chart and we can't find it. According to the notes, you were the last one to have it, where did you put it." Mother was in a panic. So I went to look up the patient's name because by now I know better than to take those ignorant bitches' word for anything, and lo and behold the patient wasn't even in the database.
Cue the terse insistance that the client was indeed in the database on the part of both idgets. Then, cue the silence when I kept asking for the patient's name again to make sure I'd entered it correctly and stating that I wasn't finding her in the database. Finally, enter the blushing Dutch Boy declaring that the auditors spelled the clients name wrong and not to worry about it (I don't believe that dyslexic frost bite for a second) not to mention the brief view of Grandma's gigantic ass making a quick exit with no apology for having made a client wait for this nonsense.
Question: What client's profile were they looking at all this time? I don't know, maybe it's not that big a deal, but it frustrates the hell out of me.

Dyslexic.
ReplyDeleteYou would think they would learn but they never do, do they?